최신버전MB-240시험문제덤프데모문제

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참고: PassTIP에서 Google Drive로 공유하는 무료 2026 Microsoft MB-240 시험 문제집이 있습니다: https://drive.google.com/open?id=1eX5MBoxNu_OEo8MhE6yqnxGo7DrdgOLf

여러분은Microsoft MB-240인증시험을 패스함으로 IT업계관련 직업을 찿고자하는 분들에게는 아주 큰 가산점이 될수 있으며, 성덩한 IT업계사업자와 한걸음 가까와 집니다.

MB-240 시험은 Dynamics 365 Field Service 솔루션을 구현, 구성 및 사용자 정의하는 실무 경험이 있는 전문가들을 대상으로 합니다. 이 시험은 Sales 및 Customer Service와 같은 다른 Dynamics 365 모듈을 다룬 경험이 있는 개인들에게도 적합합니다. 이 자격증 시험은 후보자가 Microsoft Dynamics 365를 사용하여 필드 서비스 관리 솔루션을 설계하고 구현하는 능력을 테스트하도록 설계되었습니다.

>> MB-240시험문제 <<

MB-240덤프문제집 & MB-240퍼펙트 덤프데모문제

IT인증시험은 국제적으로 인정받는 자격증을 취득하는 과정이라 난이도가 아주 높습니다. Microsoft인증 MB-240시험은 IT인증자격증을 취득하는 시험과목입니다.어떻게 하면 난이도가 높아 도전할 자신이 없는 자격증을 한방에 취득할수 있을가요? 그 답은PassTIP에서 찾을볼수 있습니다. PassTIP에서는 모든 IT인증시험에 대비한 고품질 시험공부가이드를 제공해드립니다. PassTIP에서 연구제작한 Microsoft인증 MB-240덤프로Microsoft인증 MB-240시험을 준비해보세요. 시험패스가 한결 편해집니다.

최신 Microsoft Dynamics 365 MB-240 무료샘플문제 (Q63-Q68):

질문 # 63
Your organization recently started using the Universal Resource Scheduling feature. You enabled the Lead entity for scheduling.
You need to have a dedicated tab in the schedule board to see all the unscheduled leads.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

정답：

설명：

Explanation:


질문 # 64
All delivery charges must be automatically added to any Delivery work order, and the price must be set and locked. The delivery charge must be set up in a way so that it is invoiced upon delivery completion.
Which three steps should you take to set up the invoice? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

정답：B,C,D

설명：
Topic 1, Litware, Inc Case Study
Company structure and resources
Litware, Inc. is a home improvement retail company with stores around the world. Litware, Inc. also offers various installation and repair services using both employees and subcontractors.
Litware, Inc. has stores located throughout the United States and Canada.
The company has three main types of stores, each offering a different combination of service personnel.
1. DIY Stores are retail and contractor stores with supply items for electrical, lighting, and other home improvement DIY projects.
* Delivery personnel pick up at the local warehouse for each store.
* Installers install major appliances.
2. Pro Stores offer design ideas for major home renovations.
* Designers are assigned to a department based on skills and expertise.
* Installers are assigned to a geographic region.
* Repair Technicians are all subcontractors.
3. Home Improvement Stores offer the convenience of purchasing items available in the DIY stores, but also include the expert design, installation and repair services offered in the Pro Stores.
* Designers are assigned to a department based on skills and expertise.
* Delivery personnel pick up at the local warehouse for each store
* Installers are assigned to multiple stores in a geographic region.
* Repair technicians are all subcontractors.
* Dispatchers are assigned to all territories in a region. Dispatchers assign repair and installation work to technicians based on skill.
All internal delivery, repair and installation employees will utilize the Field Service mobile app. Litware, Inc.
employees have full-service licenses, while subcontractors do not K
Regions
Dispatchers can see all work request data for their region, including resources.

The Canadian regions are:

Data management structure
Litware, Inc. store employees can see data within their region. This is to provide better support of customers and stores within the regions. The current data access structure appears as follows:

Field Service difficulties
Typical job assignment is as follows:
* Appliance Delivery & Hookup: 2 resources - subcontracted out
* Landscaping: minimum 2 resources. 1 expert
* Carpeting: 2-3 resources
* Tile Flooring: 2 resources
* Kitchen Cabinets: 3 resources
* Hardwood Flooring: 2 resources
* Repairs: 1-2 resources
A spreadsheet tracks the skills and certifications earned by each internal employee. They are:

The Skill Proficiency Model used at Litware, Inc. is as follows;
1 - Novice
2 - Inexperienced
3 - Moderate Experience
4 - Experienced
5 - Expert/Certified
For each type of job, there must be at least one certified or highly experienced resource on the job. Their current system does not have a way to share technical documents and instructions with the technicians and have them review it while onsite.
All work is printed out and the provided to the resources. Contractors are currently emailed the job details to which they need to confirm availability. Contractors sometimes decline work. In some of these cases, the Litware, Inc. dispatch team does not react quickly to this information and the customer's work or delivery is delayed.
Customer base
Currently, all customer data are held in Dynamics 365 Finance and Operations (D365 F&O).
* Most store employees do not have access to this data as it is currently being implemented for backend features, such as inventory and invoicing.
* Designers and those scheduling can pull up a customer and their pending orders and installations, but they cannot see the payment details and terms.
85% of Litware's customers are households.
15% are construction-based companies that either purchase or hire Litware, Inc. for specific jobs.
* Most of these companies receive a 5-10% discount on supplies and 10% discount on labor.
Planned changes
Litware, Inc. plans to implement Dynamics 365 Field Service. The requirements gathered during analysis are:
Work Orders and Scheduling
* Scheduling based on resource skill, and number of required resources based on job type and duration.
* Preventative Maintenance emergency calls take priority over other types of jobs.
* Schedule resources based on location, maximizing total work hours and then minimizing drive time.
* All HVAC down jobs require a resource to be onsite at the customer location within 2 hours, per contract terms.
* Some high-end HVAC systems can tell the company when the system is experiencing issues. Alert dispatchers when this occurs if this feature is enabled and purchased.
* Set contractually obligated times for HVAC down jobs.
* Set reminders or see critical details to act on for a job.
* Ability to quickly book a job.
* Easily see when a resource is on Paid Time Off on the schedule board.
Service Contracts
* Set up and create a Preventative Maintenance (PM) type of contracts.
* PM contracts are only for HVAC systems. Semi-annual maintenance jobs should be created 30-days before they are to be scheduled.
Preventative Maintenance fj
* Semi-annual inspections Discount on any required parts and additional labor.
* Include 24-hour emergency service calls at no-charge.
Extended Warranties
* Ability to setup and create an Extended Warranty type of contracts.
* Start when Manufacturer warranty ends.
* Can be purchased for 1, 2 or 3 years and include all parts and labor.
Products and Services
* Integration between D365 F&O and D365 Field Service.
* Implement a parts return process for any unused or defective part during an installation job.
* Multiple price lists will be used, based on region and customer type (retail, construction).
Resources
* Implement company holidays for US and Canada
* Implement various pay types based on OT, Weekends/Holidays, Travel and Regular Time.
* Implement Paid Time Off.
* Optimize resource schedules.
* Access to jobs assigned for the day.
* Specialty equipment scheduled on work orders as needed.
Technical requirements
Invoicing
* Send Work Order details to D365 F&O when a job is completed, and after internal reviews are performed.
* The system must track the price of resources based on holidays and after-hours scenarios at a rate of one and a half times the normal billing rate.
* Travel time is non-billable. Travel time should be captured as normal billing rate.
* A Delivery Fee of S75 is charged for each order.
* Subcontractor travel time is non-billable but is paid to the subcontractor company by Litware, Inc.
Resources
* Contractor technicians require access to work order and customer details once assigned to a booking. They do not have a license.
* Dispatchers need a schedule board for their region(s).
* Resources have access to view their skills, skill level and certification data.
o Certifications set to expire over the next 120 days should show highlighted in Yellow, o Certifications already expired will show in Red.
* Resources will be notified when they enter or leave a job, or are assigned a job for the day.
* Resource booking automatically updated when they enter job site.
* High priority jobs will send an alert to the resources' phone and send them a text message.
* Resources assigned to a job where their skill level = 1 will be assigned to an experienced resource for 3 months.
* Resources on the job can use their smartphone to call and obtain assistance.
* Resources can access documents either online or offline.
Products and Services
* All parts removed from a customer's equipment must be returned to the Main warehouse.
* All parts not used or deemed defective during an installation must be returned to the originating warehouse.
* All appliances and parts will become part of the customer record.
* All products are received into the Main warehouse and then distributed to van stock for delivery or installation.
* All assets that have an expired manufacturer warranty should show a notification.
Work Orders
* The ability to have templates for work orders. Templates will provide guidance for technicians, and recommend products and default services.
* Work Orders created from a PM contract need to have a status = Service Contract.
* Work Orders created from an Extended Warranty contract need to have a status = Extended Warranty
* All HVAC down work orders must be set to high priority.
* All emergency, and contractual Work Orders must be created, reviewed and dispatched within 1 hour. A technician must be onsite within 2 hours.
* All Work Orders created from a PM are non-billable.
* All Extended Warranty jobs must include a flat service fee of $75.
Scheduling
* High Priority work orders for HVAC down cannot be moved once scheduled.
* Work Orders scheduled to technician(s) who do not have the desired skill set and level should show a warning.
o If scheduled, it will send an approval record to the manager to approve the assignment. Approved are booked. Rejected are canceled and the dispatcher notified.
* Dispatchers will assign multi-day work orders, such as kitchen cabinets, bathrooms, landscaping, to the same group of resources for the duration of the work.
* All work orders for an existing asset, where the asset does not have an active manufacturer's warranty, or a valid extended warranty should show an alert upon scheduling.
* Resources should be optimized for high priority items, maximize their work hours and then minimize travel time.
Security and access
* Safeguards must be in place for the data on the Field Service mobile app if a technician loses his mobile device.
* Technicians in the field should only see work orders scheduled for today.
* Field Service administrators need the ability to update the defaults for the schedule assistant.


질문 # 65
Your company decided they want the Field Service territory structure to match that of the already defined sales territories within Dynamics 365. This would allow reporting by territory on the Sale and related warranty work on products in a specific territory. It will also allow scheduling of resources based on location.
You have been tasked with setting up the territories to allow for scheduling work and filtering by technicians.
Which two pieces of information must you provide when setting up Territories so work can be scheduled to the appropriate technicians? Each correct answer presents part of the solution.

정답：A,C


질문 # 66
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.

정답：A,B

설명：
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources#set-up-field-technician-resources


질문 # 67
You are Dynamics 365 for Field Service Administrator and work for a manufacturing company.
The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team.
The field engineering team documents work done on repairs and maintenance by completing Work Orders within Dynamics 365.
You need to easily schedule work orders for the field engineering team via the schedule and enable geocoding.
Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.

정답：B,D


질문 # 68
......

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Microsoft인증 MB-240덤프만 공부하시면 아무런 우려없이 시험 보셔도 됩니다, 혹시나 답장이 늦더라도 주문하시면 MB-240덤프는 시스템 자동으로 바로 발송되기에 안심하시고 결제하셔도 됩니다.저희 MB-240덤프는 가장 최신버전이기에 MB-240시험적중율이 높습니다, PassTIP를 선택함으로, PassTIP는 여러분Microsoft인증MB-240시험을 패스할 수 있도록 보장하고,만약 시험실패시 PassTIP에서는 덤프비용전액환불을 약속합니다, Microsoft MB-240시험문제 승진을 위해서나 연봉협상을 위해서나 자격증 취득은 지금시대의 필수로 되었습니다, Microsoft MB-240시험준비중이신 분이시라면Microsoft MB-240한번 믿고 시험에 도전해보세요.

이파는 작게 중얼거리며 그의 품에 파고들었다, 초고는 초상화 아래 적힌 글을 읽어보려 했지만, 너무 어려운 글자들이라서 포기한다, Microsoft인증 MB-240덤프만 공부하시면 아무런 우려없이 시험 보셔도 됩니다.

완벽한 MB-240시험문제 덤프문제자료

혹시나 답장이 늦더라도 주문하시면 MB-240덤프는 시스템 자동으로 바로 발송되기에 안심하시고 결제하셔도 됩니다.저희 MB-240덤프는 가장 최신버전이기에 MB-240시험적중율이 높습니다, PassTIP를 선택함으로, PassTIP는 여러분Microsoft인증MB-240시험을 패스할 수 있도록 보장하고,만약 시험실패시 PassTIP에서는 덤프비용전액환불을 약속합니다.

승진을 위해서나 연봉협상을 위해서나 자격증 취득은 지금시대의 필수로 되었습니다, Microsoft MB-240시험준비중이신 분이시라면Microsoft MB-240한번 믿고 시험에 도전해보세요.

2026 PassTIP 최신 MB-240 PDF 버전 시험 문제집과 MB-240 시험 문제 및 답변 무료 공유: https://drive.google.com/open?id=1eX5MBoxNu_OEo8MhE6yqnxGo7DrdgOLf

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